Terms of Service

Cardioplace is a remote monitoring and communication platform operated by Healplace.com, Inc. in partnership with participating healthcare organizations.

By creating an account and acknowledging these Terms during onboarding, you agree to these Terms.

Cardioplace helps patients:

• Track blood pressure and symptoms.
• Share information with care teams.
• Receive alerts and follow-up communication.
• Support longitudinal monitoring between visits.

Cardioplace uses physician-authored rules and automated workflows to identify readings or symptoms that may require review.

Alerts are generated by automated rules signed off by a licensed physician. They are not a substitute for clinical judgment by your care team.

We recommend you designate an emergency contact (a family member, neighbor, or trusted person) who knows you use Cardioplace and can respond if needed. You can share this information with your care team during onboarding.

You must:

• Be at least 18 years old.
• Reside in the United States.
• Be associated with a participating clinic or care organization.
• Be capable of providing informed consent or have a legally authorized representative.

You access Cardioplace using secure email-based authentication.

You are responsible for:

• Maintaining access to your email account.
• Protecting your sign-in credentials.
• Informing us if unauthorized access occurs.

You may provide:

• Health conditions.
• Medications.
• Symptoms.
• Blood pressure readings.
• Pregnancy status.
• Messages and voice interactions.

Voice interactions may be transcribed and stored as part of your clinical communication record for patient-safety review and care coordination.

Voice transcription is performed by Google's Gemini AI service under a Business Associate Agreement. Your voice data is not used to train commercial AI models.

Your care team may review and verify information you provide. Until verification occurs, the platform may apply conservative default safety rules.

Your protected health information (PHI) is handled in accordance with our Privacy Policy and the federal Health Insurance Portability and Accountability Act (HIPAA).

You will also receive a separate Notice of Privacy Practices describing how your health information is used, shared, and protected. By using Cardioplace, you acknowledge you have received or have access to this Notice.

Some deployments of Cardioplace operate as pilot-stage services undergoing active clinical evaluation. Features may change over time.

During the pilot, use of Cardioplace is provided at no charge to participating patients.

While we work to maintain reliability, delays or interruptions may occur.

You agree:

• To provide accurate information.
• Not to enter another person's readings under your account.
• Not to interfere with or misuse the platform.
• To follow measurement instructions where applicable.

You may stop using Cardioplace at any time by contacting your care team or support@healplace.com.

We may suspend access where necessary for safety, compliance, or operational reasons.

Your account information and health data are retained for as long as your account is active and for an additional period required by law or applicable medical-records retention policies (typically seven years for adult medical records in the District of Columbia).

You may request deletion of your account by contacting support@healplace.com. Deletion is subject to applicable medical-records retention requirements.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the platform before the changes take effect. Continued use of Cardioplace after the effective date constitutes acceptance of the updated Terms.

To the maximum extent permitted by law, Healplace.com, Inc. is not liable for indirect or consequential damages arising from use of the platform, except where prohibited by law.

These Terms are governed by the laws of the District of Columbia.