Privacy Policy

This Privacy Policy explains how Healplace.com, Inc. ("Healplace") collects, uses, stores, and protects personal and health information when you use Cardioplace.

The information we hold about you falls into the following groups:

• Identity Information — name, date of birth, email address, phone number.
• Health Information — blood pressure readings, symptoms, medications, diagnoses, pregnancy status, care team assignments.
• Communication Information — chat messages, voice interactions and transcripts, escalation communications.
• Technical and Security Information — device identifiers, IP addresses, browser information, session activity, audit logs.

• Operate the Cardioplace platform.
• Run escalation and alert workflows.
• Support care coordination.
• Communicate with you.
• Maintain compliance and audit records.
• Improve the platform using de-identified and aggregated data.

Information may be shared with:

• Your authorized care team.
• Authorized Healplace personnel.
• HIPAA-compliant service providers.
• Regulators or legal authorities where required by law.

We do not sell personal information and do not use your information for advertising.

• Encryption in transit and at rest.
• Role-based access controls.
• Audit logging.
• Access monitoring.
• Secure infrastructure hosted in the United States.

Clinical and audit records may be retained as required by:

• HIPAA.
• Medical record retention laws.
• Joint Commission standards.
• Participating clinic policies.

If you request account deletion, we will delete or de-identify information that is not required to be retained by law or for compliance purposes.

Subject to applicable law, you may:

• Access your information.
• Request corrections.
• Request a portable copy of your information.
• Withdraw participation.
• Request deletion or de-identification where permitted.

Requests may be submitted to privacy@healplace.com.

Cardioplace uses essential cookies and device identifiers for authentication, security, and platform functionality. We do not use third-party advertising trackers.

Cardioplace is intended for adults 18 years and older.

If a security incident affecting your protected health information occurs, we will provide notification consistent with HIPAA and applicable law.

We may update this policy periodically. Material changes will be communicated through the app or by email.